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Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

All items being returned must be pre-arranged, and either organised to be returned by the purchaser, or at our discretion we can arrange this on your behalf (for a 15% charge to cover collection costs - min. £30). To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging and in a re-saleable condition. You will also need the receipt or proof of purchase.

To start a return, you can contact us at If your return is accepted, you are responsible for arranging and paying for the return shipping to Prestige Dining Tables.

Unfortunately, we cannot accept returns on sale items or gift cards.

For Damages and other issues, please see Returns & Exchanges in quick links, for details of how to get a refund/exchange for damaged goods.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Returns Department

For any queries regarding the above, or to return or exchange a product, please contact: